Request account deletion
You can request deletion of your SalamKo account and associated data. You can also email us without reinstalling the app.
Request in the app
- Open My page and select Delete account.
- Read and confirm the deletion notice, then select Request deletion.
- Verify your identity with the same Google or Apple account you used to sign up.
If you cannot use the app
Email us with the subject “SalamKo account deletion request”, your nickname, and your sign-in method (Google or Apple). We will verify account ownership before processing the request. Sending an email does not immediately delete your account.
nextworksstudio@gmail.com
Do not send passwords, verification codes, identity documents or sign-in tokens. Tell us if you used Apple Hide My Email.
Write deletion request emailDelete particular data without closing your account
You can keep your account while deleting your own posts and comments or restoring the default profile image. For information you cannot remove in the app, email support with the subject “SalamKo data deletion request”, your nickname, sign-in method and the type of data you want removed. After verifying ownership, we will explain the applicable scope and outcome. Do not send passwords or verification codes.
Data and processing
Once account deletion is accepted, access to member features is blocked. Your Firebase sign-in account, profile and residence information, posts, comments, personal photos, saved items, blocks, inquiries and related account data are processed for cleanup. Deleting SalamKo does not delete your Google or Apple account.
Content written by other members and service operation records with your account association removed may remain. Acceptance and completion of all data deletion are separate steps. Contact support to ask about request status or deletion of particular data.